Please proceed to connect your hard drive to the computer, and check what number the drive is detected as, in your list of disks in your Disk Management utility. *** Remember that removing, deleting, erasing, formatting or partitioning your drive will permanently destroy your important data (pictures, videos music and documents), which Seagate cannot attempt to recover without cost to you. Here are some instructions to reformat your drive and get the full capacity in one partition:įirst, you will need to put the files on this hard drive somewhere else before proceeding, because they will be deleted. However, there is a limitation on some computers that don't allow to format 2TB and above drives as MBR-NTFS.
You did the smart thing, by trying to format this drive in order to restore its full capacity.
I understand you formatted your drive and now it doesn't allow you to use its full capacity. Thank you for contacting Seagate Support. I got a reply from Seagate support and I was able to solve this I'm going to paste the reply here in case somebody else has this same problem (I was even able to restore to full capacity an old 500gb disk that I used on an xbox360 and only showed 320 gb ever since thanks a lot for your help!!